Privacy Policy

Effective Date: 24 October 2025

At Nivo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.nivoshop.com or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information:

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  Name and Contact Details (such as phone number and email address)
  
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  Shipping and Billing Address
  
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  Payment Information (processed securely through our payment partners)
  
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  Order Details and Purchase History
  
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  Technical Data, such as cookies, browser type, IP address, and analytics data
  

2. How We Use Your Information

We use your information to:

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  Process and fulfill your orders
  
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  Communicate with you regarding your purchases, support requests, or inquiries
  
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  Improve our products, website, and customer experience
  
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  Send order updates, promotions, or service-related communications (only with your consent)
  
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  Comply with legal and regulatory requirements
  

3. Cookies & Analytics

We use cookies and analytics tools to:

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  Enhance your browsing experience
  
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  Understand how visitors use our website
  
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  Personalize content and improve functionality
  

You can manage or disable cookies in your browser settings, but some parts of the website may not function properly if cookies are disabled.

4. Sharing of Information

Your personal data is never sold or shared with third parties for marketing purposes.

We may share limited information only with:

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  Trusted Service Providers for order delivery, payment processing, or website maintenance
  
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  Legal Authorities, if required by law or to protect our legal rights
  

All partners are required to maintain strict confidentiality and use your data solely for service-related purposes.

5. Data Security

We take reasonable security measures — including encryption and secure servers — to protect your data from unauthorized access, alteration, or disclosure.

While we strive to ensure full security, no method of data transmission over the internet is completely risk-free.

6. Your Rights

You have the right to:

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  Access the personal information we hold about you
  
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  Request corrections or updates to your data
  
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  Request deletion of your personal information (where legally applicable)
  

To exercise any of these rights, please contact us using the details below.

7. Children’s Privacy

Our website and services are not intended for users under 18 years of age.

We do not knowingly collect or store personal information from minors. If we become aware that a minor has provided personal data, we will delete it immediately.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

The latest version will always be available on this page, and continued use of our website constitutes acceptance of any changes.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Phone: +91 70867 45746

Email: info.nivoshop@gmail.com

Address: Borbari, Guwahati, Assam, India – 781036